Name: Soltech IT Ltd
Address: Westway Farm, Bishop Sutton, Bristol, BS39 5XP, GB
Telephone: 01275 277 299

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Help Me Help Me Ltd

Staff & Client Takeover Announcement: Help Me Help Me Ltd

On Thursday 27th April 2023, Bristol based education IT service provider Help Me Help Me Ltd ceased trading following notification from Director Michael Farnsworth to staff and clients.

Following negotiations on 28th April 2023 with former staff and clients of Help Me Help Me Ltd, we are delighted to announce that Soltech IT will, with immediate affect, employ all staff previously employed by Help Me Help Me. In addition, currently more than 95% of Help Me Help Me Ltd clients have opted to take out IT services contracts with Soltech IT Ltd.

Richard Sheppard, Managing Director, Soltech IT Ltd, commented, "It was deeply saddening to learn that Help Me Help Me Ltd had ceased trading, particularly when you learn that people have lost their jobs. I am pleased to say that Soltech IT has stepped in to employ all staff, formerly employed by Help Me Help Me."

"I would also like to take this opportunity to welcome onboard the many new clients who are joining Soltech IT. We are all very much looking forward to working with you over the coming months and years."

Scott Auchterlonie, former Senior IT Technician at Help Me Help Me Ltd, said, "I am delighted to have joined Soltech IT alongside a number of my colleges and I am also pleased that our Help Me Help Me clients will continue to receive the usual high standards of IT support provided by former Help Me Help Me Ltd IT Technician's.

"Soltech IT will provide our team of technicians with the backup and support needed to further enhance the level of service we have always strived to provide to our educational clients, as we set off on this new and exciting journey."

Learn more about Soltech IT's educational services below. Click Here>

R Sheppard

Richard Sheppard

Managing Director

Soltech IT Ltd

Scott Auchterlonie

Senior IT Technician

Help Me Help Me Ltd

Soltech IT Blog

Reduced Cost Educational Filtered Broadband For Schools

by News and MEdia Department • 23 January 2025

Why Choose Soltech IT's Education Filtered Broadband for Your School or College? In today’s digital learning environment, internet access plays a crucial role in shaping pupils' educational experiences. However, with the vastness of the web, it’s essential to ensure that students are safe and focused while online. This is where Soltech IT's Education Filtered Broadband comes in. Here's why it’s the ideal solution for your school or college. 1. Protects Students from Inappropriate Content The internet is filled with a vast array of information, some of which isn’t suitable for young learners. Soltech IT’s Education Filtered Broadband uses advanced filtering technology to block access to inappropriate content, including adult websites, violent material, or anything that doesn't align with school values. This ensures that pupils have a safe and secure online environment, focusing on learning rather than being exposed to harmful or distracting content. 2. Supports Compliance with Online Safety Regulations Schools and educational institutions are required to meet specific online safety standards. Soltech IT’s Education Filtered Broadband helps you comply with regulations, providing peace of mind that your school or college meets necessary legal requirements for online safety. With the increasing focus on safeguarding, using a filtered broadband solution is a smart way to stay compliant. 3. Enhances Focus and Productivity The internet can be a powerful tool for learning, but it can also be a distraction. Soltech IT's broadband service filters out non-educational websites and apps that might divert students' attention from their work. By restricting access to social media, games, and other distractions, it helps students stay focused and engaged with their educational materials, improving productivity in classrooms. 4. Customisable Filtering to Suit Your Needs Every school and college is unique in terms of its needs and requirements. Soltech IT offers customisable filtering options, allowing educational institutions to adjust the level of filtering based on age groups or specific curriculum needs. Whether you’re managing younger pupils or higher education students, Soltech's broadband can be tailored to meet the specific needs of your school. 5. Reliable and High-Speed Internet Access Educational institutions require internet access that is both reliable and fast. Soltech IT’s filtered broadband ensures that students and staff have access to a stable, high-speed internet connection, allowing for seamless streaming of educational content, accessing research materials, and using learning management systems. You won’t have to worry about connectivity issues during important lessons or exams. 6. Easy to Manage and Monitor Managing internet access across multiple devices can be complex, but Soltech IT makes it easy. Their broadband solution includes a simple-to-use management portal that allows administrators to monitor usage, adjust filtering settings, and review activity logs. This gives schools the ability to stay on top of internet use, ensuring that students are using the internet appropriately and responsibly. 7. Reduces IT Overhead By implementing Soltech IT’s filtered broadband, your school can reduce the cost, time and effort required to maintain and manage network security. Soltech IT handles the complexities of filtering and security, giving your IT team more time to focus on other important tasks, while still providing a safe and efficient internet environment. Conclusion With the growing dependence on the internet in education, ensuring safe and productive online experiences for students is more important than ever. Soltech IT’s Education Filtered Broadband offers the perfect solution, providing safe, reliable, and focused internet access for schools and colleges. Protect your students, enhance their learning experience, and ensure compliance with online safety regulations—all with a broadband service designed specifically for educational environments. Ready to reduce your current costs, whilst improving your school’s online safety and productivity? Contact Soltech IT today to learn more about their education filtered broadband services! Learn more> Call 0117 2140 299 Now! Email sales@soltechit.co.uk Now!

Why your business will benefit from using Soltech IT

by News and Media Department • 23 January 2025

Why Your Business Needs Soltech IT for Reliable IT Support In today’s fast-paced digital world, businesses rely on technology more than ever to stay competitive, efficient, and secure. Whether you're a small startup or a growing enterprise, having a reliable IT support partner can make all the difference. Here’s why Soltech IT stands out as a trusted choice for your business IT needs. 1. Expert Knowledge and Experience Soltech IT brings years of experience in delivering tailored IT support solutions for businesses of all sizes. With a team of skilled professionals, they understand the unique challenges that businesses face, whether it's managing complex IT infrastructure or keeping up with the latest security threats. Our expertise ensures that your technology runs smoothly, so you can focus on what matters most—growing your business. 2. Proactive IT Management Instead of waiting for issues to arise, Soltech IT takes a proactive approach. We managed services include constant monitoring of your systems, identifying potential issues before they become major problems. This helps to minimise downtime and ensures your business operations continue without disruptions. Plus, regular maintenance means your IT systems stay up-to-date and efficient. 3. Scalable Solutions As your business grows, so do your IT needs. Soltech IT offers scalable solutions that can adapt to your changing requirements. Whether you need additional hardware, software, or support services, they’re ready to adjust your IT infrastructure to meet the demands of your expanding business, ensuring seamless growth without tech hiccups. 4. Enhanced Cybersecurity In an era of increasing cyber threats, cybersecurity is a top priority for any business. Soltech IT provides robust cybersecurity solutions to protect your sensitive data from hackers, malware, and other potential threats. From firewalls and encryption to employee training on best security practices, they ensure that your business stays protected from the inside out. 5. Cost-Effective IT Support Hiring an in-house IT team can be costly, especially for smaller businesses. With Soltech IT’s managed services, you get access to a dedicated team of experts without the overhead costs. Our flexible pricing models allow businesses of all sizes to benefit from enterprise-level IT support at an affordable rate. 6. Exceptional Customer Service Soltech IT understands that great support goes beyond just fixing problems. We are committed to delivering excellent customer service and are always available to answer questions or resolve any issues. Whether you need immediate assistance or long-term IT planning, our team is always there to help with a personalised, friendly service. Conclusion In today’s tech-driven world, partnering with the right IT support provider is essential for business success. With Soltech IT’s expert knowledge, proactive approach, scalable solutions, and commitment to security, you can trust us to keep your IT infrastructure running smoothly, allowing you to focus on what really matters—growing your business. Ready to experience cost effective hassle-free IT support? Get in touch with Soltech IT today and take the first step toward a more secure, efficient, and future-ready business! Call 0117 2140 299 Now! Email sales@soltechit.co.uk Now!

January 2025 - Grant Funding For Schools

by News and Media Department • 6 January 2025

What is it? The Football Foundation is a partnership funded by The F.A. Premier League, The FA and the Government. The Foundation is the largest sport s charity in the UK and provides grants of between £100 and £1 million to revitalise grass roots sport, investing in parks, schools and playing fields and harnessing the power of the game within local communities and to promote education and social inclusion. How do I get involved? Simply apply online using the F ootball Foundation website. Click to learn more about our Bursar and Grant Funding service? Click to contact us now.

Why upgrading to Windows 11 before the end of Windows 10 support is critical for your business

by Technical Announcement • 17 December 2024

Why Upgrading to Windows 11 Before the End of Windows 10 Support is Critical for Your Business As we approach the end of Windows 10’s lifecycle, businesses that still rely on this operating system face a critical decision: should they upgrade to Windows 11 now or continue using Windows 10 after its end-of-life (EOL) date? The risk of staying on Windows 10 post-EOL is significant, and companies that delay the upgrade could face serious consequences in areas like cybersecurity, compliance, insurance, and overall productivity. At Soltech IT Ltd, we help businesses navigate this transition to ensure they remain secure, compliant, and future-ready. Windows 10 End of Life: What It Means for Your Business On October 14, 2025, Microsoft will officially end support for Windows 10, marking its transition into “end-of-life” status. After this date, businesses that continue using Windows 10 will no longer receive critical updates, including security patches, bug fixes, or feature improvements. This may not sound urgent right now, but the impact of staying on an unsupported OS can be profound. Windows 11, the successor to Windows 10, offers a host of new features, enhanced security, and ongoing support from Microsoft. But, many businesses have been hesitant to upgrade. For those still running Windows 10, the clock is ticking. Here’s why it’s crucial to make the switch before the EOL deadline. The Risks of Using Windows 10 After End-of-Life 1. Cybersecurity Vulnerabilities Once Windows 10 reaches EOL, Microsoft will no longer provide security updates. This means that any new vulnerabilities discovered after the deadline will remain unpatched, leaving your systems open to cyberattacks. Hackers are quick to exploit known security flaws, and staying on an unsupported OS will significantly increase your risk of data breaches, ransomware, and other cyber threats. Many modern cyberattacks target outdated software because they are low-hanging fruit for cybercriminals. Without timely patches, Windows 10 machines become increasingly vulnerable to malware, phishing attacks, and even zero-day exploits. For businesses that handle sensitive customer data, the stakes are even higher. 2. Non-Compliance with Data Protection Regulations (GDPR) Running unsupported software like Windows 10 post-EOL could put you in violation of these Data Protection Regulations. GDPR mandates that businesses must take appropriate measures to protect personal data, which includes keeping software up to date with the latest security patches. Using outdated, unsupported systems can be viewed as a failure to meet the necessary security standards, and could lead to hefty fines or legal penalties. The cost of non-compliance could far outweigh the cost of upgrading to Windows 11 and avoiding potential fines. 3. Invalid Insurance Claims Many cyber insurance providers require that businesses maintain a certain level of IT security, which includes keeping software up-to-date. If your business is running Windows 10 after its EOL and suffers a cyberattack, your insurance provider could deny your claim, arguing that you were not adhering to basic cybersecurity practices. In fact, some insurance policies may specifically exclude coverage for incidents involving outdated or unsupported operating systems. The last thing you want is to find out that your insurance doesn’t cover a major incident simply because you were using an unsupported OS. Upgrading to Windows 11 ensures that your business maintains its coverage and protects against unforeseen losses. 4. Increased IT Support Costs As Windows 10 ages, troubleshooting and maintaining these systems will become increasingly difficult. IT support teams will be forced to implement workarounds for issues that could have been easily fixed with regular updates. Furthermore, many third-party software vendors will stop supporting Windows 10, meaning that businesses may encounter compatibility issues with other essential software. Staying on Windows 10 after the EOL may also mean that your IT team spends more time fixing problems rather than focusing on strategic initiatives. The productivity drain caused by unsupported software can be costly and disruptive. 5. Compatibility Issues with New Software and Hardware Windows 11 is designed to be more efficient and compatible with newer hardware. With Windows 10 nearing its end of life, newer hardware (especially security-focused hardware like TPM 2.0 and secure boot) may not be fully supported. This means that your business may face issues when trying to upgrade to newer technology, further stalling productivity and innovation. Additionally, many modern software applications are optimised for Windows 11, which means sticking with Windows 10 may limit your access to the latest tools and features that could improve your workflow. Why Upgrade to Windows 11 with Soltech IT Ltd? At Soltech IT Ltd, we specialise in helping businesses smoothly transition to Windows 11, ensuring that the process is seamless and that no data is lost in the upgrade. We understand that upgrading an operating system across an entire organization is no small feat, but our team has the expertise to make it simple and efficient. Here's how we can help: 1. Comprehensive Planning and Risk Assessment We begin with a thorough assessment of your current IT environment to determine the best strategy for upgrading to Windows 11. This includes reviewing your hardware, software, and security infrastructure to ensure that everything is compatible and optimised for the new operating system. 2. Custom Deployment and Support Our team will handle the deployment of Windows 11 across your organisation, minimising disruption and downtime. Whether you’re upgrading a few devices or your entire fleet, we ensure that each machine is configured properly and ready to go. 3. Training and Adoption Adopting a new operating system can be challenging for employees used to the old ways of working. Soltech IT Ltd offers training and support to ensure your team gets up to speed with the new features of Windows 11, maximising productivity from day one. 4. Ongoing Support and Updates Once your business has upgraded to Windows 11, we offer ongoing support to ensure that everything continues to run smoothly. We keep your systems up-to-date, monitor for any issues, and address potential security threats before they become a problem. Conclusion With Windows 10’s end-of-life date fast approaching, now is the time for businesses to start planning their upgrade to Windows 11. The risks of staying on Windows 10 after EOL—including cybersecurity threats, GDPR violations, invalid insurance claims, and rising IT costs—are too significant to ignore. Soltech IT Ltd is here to help ensure your transition is smooth, secure, and future-proof. Don’t wait until it’s too late—contact us today on 0117 2140 299 or email richard.sheppard@soltechit.co.uk to discuss your upgrade plan and protect your business from the dangers of running unsupported software.