Voice over Internet Protocol, commonly known as VoIP, allows telephone calls to taken or made over the Internet using your a broadband connection. It saves organisations substantial amounts of money and increases team efficiency with the ability for calls to be directly routed to mobile phones and home offices.
If your organisation is considering moving to a VoIP telephone system, here are some important points to address before the switch.
Network stability
A VoIP phone system requires a consistent internet connection. If your broadband connection goes down or the power goes off you could be in trouble. That's why it's important to use a VOIP system like Shield, that will allow calls to be redirected to mobile phones or different land line numbers.
Broadband and Bandwidth
VoIP calls also need minimum network speeds and ping rates to function correctly and to ensure calls are clear and free of drop outs. Shield VOIP requirements are very low, meaning almost any broadband connect, within reason can be used.
Security
As with all internet connected devices, VoIP could be susceptible to cybersecurity threats or breaches. Organisations should deploy a firewall to monitor the flow of traffic and protect your systems from security threats. VOIP systems such as Shield, also offer Unified Threat Management solutions such as, Shield UTM.
Budget
VoIP can be a cost effective means of saving organisation money, with relatively small upfront costs when upgrading from a traditional phone system or another VoIP solution. However, many organisations still fail to see the full financial benefit of VOIP, as when incorrectly purchasing the correct number of SIP connections and purchasing expensive call package. Shield offers a full range of flexible call packages design for every type of business, these packages can be expanded to grow with a business over time, rather than being restrictively tided to existing long term contracts.
VoIP systems can create countless cost-saving and business-enhancing benefits, but they should only be installed with the help of certified engineers.
Soltech IT's dedicated team of technicians will manage and streamline the entire process so your VOIP solution is configured quickly and correctly.
Get in touch with us today for information on how to embrace this groundbreaking technology.
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